Frequently Asked Questions

The steps are simple:

• Send your request via the contact form or WhatsApp at +966 55 343 6203.
• We'll respond the same business day to schedule a free introductory call (up to 15 minutes).
• If we accept your case, we send a detailed fee proposal with no obligation.
• Upon your approval, a service contract is signed and the formal engagement begins.

Official hours: Sunday – Thursday, 9 AM to 5 PM (Riyadh time). For urgent matters you can send a WhatsApp or email outside these hours and we'll respond at the start of the next business day.

Our main office is in Riyadh, Saudi Arabia. For detailed address and in-person meetings, please contact us in advance to schedule an appointment.

Yes, we provide remote consultations via voice or video calls for all clients inside and outside the Kingdom. Many of our cases are managed entirely remotely without needing to visit the office.

We represent clients before all courts in the Kingdom of Saudi Arabia. For cases outside Riyadh we assess each situation to determine the right arrangements, including travel or coordinating with colleagues in the relevant region.

We handle cases before all Saudi courts including: Personal Status Court, Commercial Court, Enforcement Court, Criminal Court, General Court, Labor Court, and notary and declaration matters. View all practice areas.

Duration varies significantly by case type and complexity. Generally:

• Enforcement cases: 3–9 months.
• Personal status cases: 4–12 months.
• Commercial cases: 6–18 months at first instance.
• Labor cases: 3–8 months.

These are estimates and don't include appeal stages. We'll provide a tailored estimate after initial assessment.

No. The Saudi Law of Practice of Law prohibits lawyers from guaranteeing a judicial outcome, as results depend on factors outside a lawyer's control (evidence, judicial interpretation, applicable laws). What we guarantee: full professional effort, deadline compliance, transparency, and the strongest available legal strategy based on case facts.

For an effective consultation, it helps to have:

• A brief written description of your matter.
• All relevant documents (contracts, correspondence, notices, judgments).
• Timeline of important events.
• Any prior decisions from judicial or administrative bodies.
• Your national ID or company commercial registration.

Yes. We decline cases that conflict with professional ethics, present a conflict of interest, or where we don't see real legal prospects — in the latter case we tell the client frankly rather than spending their time and fees fruitlessly.

Single consultations start from SAR 500. Full fee details are on the Membership page. The initial introductory call is free.

Yes, for cases exceeding SAR 15,000 we offer flexible plans on 3 or 4 installments tied to case progress stages.

No. All listed prices exclude VAT (15%) which is added to the invoice.

A fair fee reconciliation is conducted based on stages actually performed, with full documentary transparency.

No. Court fees, expert fees, certified translation, and bailiff costs are paid by the Client directly or reimbursed to LEXIUM with original receipts in a separate invoice.

We currently accept bank transfers only. Each payment is issued an official tax invoice. Additional payment methods will be added soon.

A secure digital portal that lets you track your case 24/7: view case status, exchange documents securely, message your legal team, receive invoices, and see upcoming appointments. Access via lexium.sa/portal.

Portal registration is free and open to everyone — no contract or prior service required. Visit lexium.sa/portal, select "Register," and you'll have access after verifying your email.

Yes, the portal uses the highest security standards: full SSL/TLS encryption, bcrypt password hashing, CSRF protection, rate limiting, and audit logs for all administrative actions. Your data is not shared with any third party.

From the login page click "Forgot Password" — a recovery link valid for one hour will be sent via email. If you don't receive it, check spam folder or contact support@lexium.sa.

Yes. Your documents are stored securely and no one outside your legal team can access them. We support PDF, Word, and image files.

Yes. All information you share with LEXIUM — before, during, and after the engagement — is protected by professional confidentiality per the Saudi Law of Practice of Law. We may not disclose any information except with your written consent or by competent court order.

We don't sell your data or share it for commercial purposes. We may share it in limited cases: with judicial authorities within your case with your consent, with trusted technical service providers under confidentiality agreements, or by regulatory order. Details in Privacy Policy.

We retain case files for five (5) years from case closure, per Saudi Law of Practice of Law requirements. After this period they are securely destroyed.

Yes, within your rights under the Saudi Personal Data Protection Law. Send your request to support@lexium.sa and we'll respond within 30 days. Note: case files cannot be deleted before the statutory retention period ends.